Privacy policy

AutoConcept Insurance AB respects your privacy. Therefore, we are very careful when processing your personal data. The personal data we use is processed in accordance with applicable law or other legislation. The new law relating to personal data, GDPR, enters into force within the EU on 25 May 2018. This, in order to reinforce the right of individuals to their personal data.

This document constitutes a policy for our collection, use and processing of personal data within the framework of our business, and with whom we may share personal data as well as your rights in relation to your personal data. “Personal data” refers to information that is directly or indirectly linked to a physical, living person, but also possibly information on location or IP addresses, as described below. When you use our services, we will process personal data for a number of purposes.. To use our services, you must read and agree to this privacy policy.

The necessary personal data is normally obtained directly from you by AutoConcept, via vehicle dealers or workshops. Your personal data can also be gathered from external parties that handle personal data in connection with change of vehicle ownership, e.g. the Swedish Transport Agency and finance companies. AutoConcept may also record or otherwise document your communication with us. 
When using our service, certain information will be gathered automatically, including information about your use of our services as well as transaction history for this and technical data, which may include the URL that allows you to access the website (unique device ID, network and device performance information , type of browser, language, and identification and operating system information).

AutoConcept obtains personal data in order to manage customer relationships. The personal data can be used within AutoConcept to provide a complete picture of your commitment and to give you the best experience. The information is used to administer vehicle insurance and warranties, ensure provision of our services with third party services, in order to provide fast, good service and opportunities for self-service. The information may also be used for statistics, market and customer analyses, as well as for sending notifications and messages via e-mail and otherwise personally targeted and relevant offers, such as e.g. extension offers. 
The personal information is used primarily within AutoConcept, but may be disclosed to other companies and organisations with whom we collaborate, within and outside the EU and EEA, as well as to the authorities we are required to comply with by law. 

Legal basis
The personal data is used in order that we may carry out legal obligations and to fulfil agreements and measures requested before or after an agreement has been reached. The legal basis for our processing of personal data is the fulfilment of agreements to the extent that processing is necessary for our delivery under the terms and conditions of use. For all other processing, the legal basis is your consent.

Please note that access to our services requires you to allow us to collect and process the necessary personal data in accordance with the above.

Data storage
Your personal data is stored safely for the above purposes, and not for longer than necessary in order to meet the requirements of the business.

Change of ownership

If ownership of our business changes, we may transfer your information to the new owners so that they can continue to provide the service. The new owners will continue to comply with the commitments we have made in this privacy policy.

Notification of changes
AutoConcept may, from time to time, make changes to this privacy policy. The latest version is always available on AutoConcept's web pages. Last updated: 20.05.2018.

Your rights

Once a year you have the right to request written access to the personal data processed and exercise your right to data portability. At any time, you may also request that incorrect personal information be corrected, that we cease processing and delete your personal data, that processing of your personal data is restricted, and to object to the processing of the personal data. 

The personal data administrator for the processing of your personal data is AutoConcept Insurance AB*, with which you have entered into an agreement or otherwise provided personal information, or who has obtained your personal information from a third party. Within the Group, AutoConcept has established a joint customer register containing general information about customers, such as names, contact details and information relating to involvement. For the processing of personal data in a joint customer register, the branches within  AutoConcept Insurance AB, and as regards the gathering of personal data from external registers, are joint personal data administrators. 

*) AutoConcept Insurance AB (Sweden) Org. No. 556574-4397, with branches in Norway,  Denmark and Finland. 

How to request a personal data extract in writing: 
Open and fill in the form “Personal data request”. Remember that we need your e-mail address in order to send the extract from the register to you. Sign and attach a certified copy of a valid identity document. Post everything to: AutoConcept Insurance AB, Dataprivacy, Smörhålevägen 3, 434 41 Kungsbacka, Sweden.

Request for personal data extract.pdf

Should you have additional questions concerning our personal data processing, please contact us at

We use cookies – for your sake!
Our web cookies (cookies) are not edible, but are small text files placed on your computer, mobile phone or other device, when you visit our website. Cookies can, for example, help us to recognize you the next time you visit our website, but also allow us to offer a safer and more reliable service.

There are two types of cookies. Temporary cookies (session cookies) are stored as long as you are visiting the website and are deleted when you close the browser. The other type is saved for a longer period of time but has an expiry date. 

Functional cookies; are used to handle certain features on our pages, so your choices and settings will be remembered when you return to the website.

Cookies for analysis; are used to measure the demand for our services, how they are used and work for the user. The information we gather is used to maintain and improve our services.

Third-party cookies; our partners may be allowed to use cookies in our services for the same purposes as described above. We may also allow third parties offering services on our behalf to use cookies for the purposes described above.

Most browsers allow the user to choose how cookies are handled. You can set the browser to refuse to accept cookies, or to delete certain cookies. If you choose to block cookies, parts of the functionality of our service may be impaired or disappear, as it requires that cookies are allowed.

Permission to use cookies
If your browser settings allow cookies, we interpret this to mean that you accept cookies on our website.

Delete cookies
You can turn off or delete cookies on your browser at any time. How the browser is cleared of cookies varies according to which browser you use. You will find how to do this by searching online or in your browser's help page. Note that if you block all cookies (essential cookies included), you may no longer have access to all features on the site.

How do we use cookies on the website?
We use cookies in order for you to get the right information and offers based on which vehicle dealer has given you a warranty or which product you purchased through us. We also use cookies to submit forms correctly and safely.

A better experience
Our cookies are used to ensure that you get the right information, are able to navigate more easily, use My Pages, see your signed warranties and for us to be able to see visitor statistics.

Safer function
With the help of a cookie, the website can e.g. detect that you are logged in. When you log out, the cookie disappears. Cookies are also used for moving information between different steps in a form, or a damage report.

Visitor statistics
Third-party cookies are cookies where the visitor comes from a different domain, and provides us with visitor statistics through Google Analytics. We use the statistics to analyse how the site is used and is functioning. Learn more about Google Analytics

We don't use cookies to:
Save personal information about you without your consent.
Gather any sensitive information.
Send personal information to third parties.

If you have any further queries about our use of cookies, please contact us at